Last updated: October 2026
Who We Are
This website is operated by BACK2COOL HVAC LLC ("Back2Cool", "we"), 4851 Woodman Ave, Sherman Oaks, CA 91423. Phone (626) 635-4095.
Information We Collect
When you request a quote, call or text us, we collect your name, phone number, ZIP code, the service you need and anything you choose to send (such as photos of your system). We also collect technical information such as the page you came from and advertising click identifiers (for example from Google or Meta ads).
How We Use It
To respond to your request, schedule and perform service, send appointment updates, and measure and improve our advertising. We do not sell your personal information.
Calls & Text Messages
By submitting a form you consent to be contacted by phone or SMS, including by automated means, about your request. Message and data rates may apply. Reply STOP to opt out at any time. Consent is not a condition of purchase. Mobile information and SMS opt-in data will not be shared with third parties for marketing purposes.
Cookies & Analytics
We use cookies and similar technologies (such as Google Analytics, Google Ads and Meta Pixel) to understand how the site is used and to measure ad performance. You can disable cookies in your browser settings.
Your California Privacy Rights
California residents may request access to or deletion of their personal information and may opt out of the "sharing" of personal information for cross-context behavioral advertising. To make a request, call (626) 635-4095 or write to us at the address above.